Many of your customers may not yet be internet literate and might well prefer to do business with you by telephone. Equally, significant numbers of your suppliers and perhaps partner organisations might prefer phone contact to alternatives such as email. The first and perhaps most obvious of these is cost.
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Things such as line rental and call charges can be expensive over time and a serious portion of your total business expenditure. It's handy to remember that business landlines are generally better value than domestic landlines. So if you think you're saving your business money by sticking with your domestic landline, you could be in for a surprise!
Business landline packages can be made up of numerous different features - which means that the price of your package will depend largely on the features you need for your business. In this next section, we'll run through the types of features that may be included with your business landline package. Almost all business landline packages will come with a line rental charge built in. Line rental does exactly what it says on the tin - it's the charge you have to pay the telephone company to use their phone cables.
Business landline rates will vary depending on the level of service you require. Most business suppliers offer a range of different types of landline. These include:. If you run a business that requires more than one landline, you can rent as many lines as you need from your business provider. Generally, the more lines you rent, the cheaper the cost is per line.
Different business landline packages will come with different call charges. Call charges are generally split into different categories, including:. When you're choosing your landline call plan, it pays to think about the numbers you're most likely to call, especially if you make a high volume of outbound calls. Then, you can tailor your package to give you discounts on the call types you make most often.
Call plans are packages put together by landline providers. For example, a call plan could include: That is why it's important to consider the types of calls you're making on a regular basis. For example, if you make a great deal of calls to businesses overseas, then an 'international saver' package could suit you perfectly. This type of package could provide significant discounts for your international call charges, whereas an 'unlimited free local call' package could work brilliantly if most of your clientele live nearby.
Good broadband deals aren't just about the price, it's also about what's included in the product, the speeds offered and any extra incentives providers are offering. To balance all of these, we have developed a ranking formula that takes into account deals that are proving to be popular with our customers, that are competitive in the market and have a smooth buying process. If you prefer, you can sort deals by monthly cost, speed or contract length. You can also choose to show costs as monthly or full contract, which lets you see the total spend over the contract period, including any setup costs.
Telephone Lines & Call Packages – Cloud Communications Solutions
Most businesses would be lost without a good business broadband package that provides a reliable and fast connection. Business broadband allows entrepreneurs to reach a global market without ever having to leave the comfort of their own home or business premises. A static IP address is a critical part of a business broadband connection.
In a nutshell, an IP address is a numerical identifier for your computer and is what enables computers to exchange information with one another over the internet. With most home broadband connections, you are granted a dynamic IP address. This means it changes every time you connect. However, with premium business broadband connections you are usually provided with a static IP address, which means that the identifying number always stays the same.
A host of UK providers now offer keenly-priced, super-fast business broadband packages tailored to the needs of companies.
Our top 10 business broadband deals
The top of the range BT Business Infinity broadband deal, for instance, features a headline connection speed of up to 76Mbps. TalkTalk's top-end business broadband package also provides a top speed of 76Mbps. Other players in the business broadband sector include Plusnet Business, which is renowned for its superlative customer support, XLN Telecom, bOnline, Toople and Virgin Media Business, whose top business broadband product offers a guaranteed speed of Mbps. Broadband products range from those suitable for small to medium enterprises with light usage needs to larger firms who may want to opt for those that feature unlimited downloads.
Choose BT's fibre business broadband service and you'll get an even faster headline speed of 76Mbps. Customers can also choose to add mobile broadband, with free Wi-Fi minutes available on selected deals. Thanks to its highly advanced fibre optic broadband network, Virgin Media Business is able to offer fast and reliable broadband speeds that are not affected by the distance your business is located from the telephone exchange and a super fast cable service of up to Mbps.
Other key features of Virgin Media Business Broadband include Unlimited downloads and calls on their Vroom Fibre product, as well as business-grade SLAs and wireless routers as standard on all packages.
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Plusnet has long been renowned for its excellent customer service. Plusnet Business broadband customers can expect a connection speed of up to 76Mbps on their fibre broadband packages, which are available with 12 or 24 month contracts. TalkTalk Business broadband packages offer speeds of up to 76Mbps and prioritised business traffic, making it one of the fastest available to UK firms.
Companies also benefit from years of industry experience, keen prices and the flexibility to tailor a phone line and broadband deal to meet their needs and add extra services for a small additional charge. Customer support is excellent, with dedicated, UK-based specialists on call from 9am to 5pm. TalkTalk's superlative aftercare record was highlighted when it scooped a Cisco Customer Service Award for its standards of customer support. XLN Telecom specialises in broadband and landline packages tailored to the needs of small- to medium-sized businesses. Prices compare very favourably with rival providers.
Consistently rated highly, it offers connection speeds of up to 76Mbps on its high-end fibre broadband service. Opt for its cheap package and you can expect a connection speed of up to 17Mbps.
- Business Phone Line Provider Comparison | Expert Market.
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- Line rental.
XLN Telecom business broadband packages include award-winning customer support, and select bundles include its Secure security software, which includes antivirus, anti-spyware, abuse control and anti-spam features. They are small business specialists and they provide three powerful and affordable connectivity solutions to help equip small businesses in the digital age.
Specifically, bOnline offer broadband on a month contract with speeds ranging from 18Mb to 80Mb. Ofcom makes tackling the 'loyalty penalty' in the broadband market a top priority.